Financial Aid Operations Specialist (Grants)


Website Union University

Student Financial Planning within the Enrollment Management Division

Job Summary

This position is responsible for functions that pertain to federal and state grant programs.  This position is also responsible for the following: interpreting and administering federal, state, and institutional aid rules, regulations, policies and procedures; participating in ongoing study, training and professional development activities to stay abreast of changing federal and state regulations to ensure compliance; participating in the development of office policies and procedures; and providing training and regulatory guidance for other staff members.

Reports to:      Director of Student Financial Planning

Supervises:     Student Workers

Essential Job Functions

  1. Responsible for the awarding, maintaining, reconciling, and reporting of Federal Pell grant program.
  2. Responsible for the awarding, maintaining, reconciling, and reporting of Federal TEACH grant program.
  3. Responsible for the awarding, maintaining, reconciling, and reporting of Federal SEOG grant program.
  4. Responsible for awarding, maintaining and reconciling the Tennessee state programs, including but not limited to TELS (HOPE scholarship) programs, TSAA and TN Dual Enrollment Grant programs.
  5. Assist with the preparation of disbursement for financial aid types listed above.
  6. Monitor for over awarding of individual students’ financial aid.
  7. Assist with procedures, including data entry, awarding, and reporting.
  8. Counsel students and families and respond to faculty and staff requests as needed.
  9. Complete other duties as assigned.


Graduation from an accredited college or university with an Bachelor’s degree, preferably in Business or a related field and three to five years of related experience, or an equivalent combination of training and experience.  Strong work ethic with excellent organization skills, a high degree of initiative and ability to work well independently and with a team is a must.  Position requires a high level of accountability, problem solving, troubleshooting, and the ability to work efficiently in a fast paced environment, while following directions, with minimal supervision.  Preference will be given to applicants with prior financial aid experience using Ellucian’s Colleague administrative system.

Successful candidates must be professing Christians who are active members of a local Christian church, articulate a Christian worldview in their work and life, and enthusiastically support Union University’s Identity, Mission and Core Values.

Knowledge, Skills, and Abilities

Knowledge of: MS Office Suite, general office and phone etiquette, department policies and procedures, general student financial aid information

Skills in:  organization, procedures, typing, word processing, data entry, spreadsheet applications, customer service

Ability to:  use office equipment including, computer, fax machine, copier, phone, etc.

Physical Requirements

The work performed by this position is of a general office/administrative nature.  It requires the ability to operate a computer, and communicate on the telephone and in writing.  Work performed does require some walking on campus, extended periods of time sitting, and some daily instances of bending, stooping, and carrying items up to 25 pounds; some very limited travel may also be required.

The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described; nor are they intended to be a complete listing of the skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the job.  The incumbent in this position is expected to perform other duties as assigned.